Fees & Payments Policy

Sellers may be charged for using some of Detangled Hair’s services. This Fees & Payments Policy explains your fees, bills and taxes and how to pay them.

  1. Fee Avoidance

Any action by a seller to avoid paying a fee is considered fee avoidance and is strictly prohibited by Detangled Hair. This includes, for example, encouraging buyers to purchase an item in your Detangled Hair Shop through another venue. The price stated in each listing description must be an accurate representation of the sale. Sellers may not charge excessive shipping fees. Sellers may not alter the item’s price after a sale, misrepresent the item’s location, or use another user’s account without permission.

  1. Paying your Detangled Hair Bill

All funds made via purchases from your shop are held with Detangled Hair and then released to you on or around the 25th of each calendar month via Paypal payment minus our 15-20% commission. Any sales made after the 25th of each month will be deposited to you in the next calendar month’s payment. You will receive an invoice receipt after each payment is deposited into your Paypal account; you will find a detailed breakdown of all your sales on your shop dashboard. Detangled Hair will send you a bill at the beginning of each month. The Detangled Hair bill will detail the amount due for the prior month’s fees and services.

  1. Detangled Hair Payments

Detangled Hair Payments enables sellers to accept various forms of payment while using Detangled Hair’s services. Sellers registered for Detangled Hair Payments can accept payment by credit card and debit card via World Pay, Detangled Hair Gift Card and PayPal.

  1. Taxes

You are responsible for collecting and paying any taxes associated with using and making sales through Detangled Hair’s services.

If you sell physical goods on Detangled Hair you need to include all applicable taxes in your listing prices.

Please remember that Detangled Hair’s fees do not include any withholding taxes that might apply in the U.K. You are required to pay Detangled Hair the full amount of our fees and may not deduct any applicable withholding taxes from that amount.

  1. Gift Cards

If you are registered to use Detangled Hair Payments, you may accept payment by Detangled Hair Gift Cards, vouchers or promotion codes. Detangled Hair Gift Cards are subject to the Detangled Hair gift card policy.

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