Electronics Communications Policy

Detangled Hair is required to provide you with certain information in writing. This Electronic Communications Policy describes how we’ll provide that information to you.

This policy is a part of our Terms of Use. By using any of Detangled Hair’s services, you’re agreeing to this policy and our Terms of Use.

  1. Information Detangled Hair Will Send You

There will be times when Detangled Hair will need to send you important messages about your use of Detangled Hair’s website, mobile apps or other services (collectively, our “Services”). This policy covers all of those messages, including the terms, policies and user agreements applicable to your use of the Services, billing statements, transaction information, privacy disclosures, tax statements and other legal documents that will be provided to you electronically (collectively, the “Electronic Communications”).

  1. Communications Will Be Sent Electronically

Under this policy, you give your consent for Detangled Hair to provide you with the Electronic Communications (including all legal terms and legally-required disclosures) electronically. You also agree that your agreement with electronic terms and disclosures has the same legal effect as if you had signed an agreement on paper. For example, if you click a button on Detangled Hair’s website electronically, and language appearing next to the button informs you that you will agree to certain terms by clicking the button, then your click of the button will have the same legal effect as signing an agreement on paper.

  1. Delivery of Information

Detangled Hair may provide you with Electronic Communications (a) by emailing them to you at the email address listed in your Detangled Hair account, (b) by posting them on the Detangled Hair website or mobile applications, or (c) by making them available via a website designated in an email notice to you.

  1. Technical Requirements to Receive Electronic Communications

In order to receive Electronic Communications, you must have the following:

  • A computer or mobile device;
  • A connection to the Internet;
  • An internet browser that supports 128-bit encryption, with cookies enabled;
  • An active email address; and
  • Sufficient electronic storage space on your computer’s hard drive or other data storage unit and/or an installed printer to print disclosures.
  1. Withdrawing Consent for Electronic Communications

You may withdraw your consent to receive Electronic Communications at any time by submitting a request to us, simply contact a member of our team at info@detangled-hair.com and they will be able to advise you.

Note that if you withdraw your consent to receive Electronic Communications, such withdrawal will only be effective after Detangled Hair has had a reasonable period of time to process your withdrawal, this can take around 3 months.  Additionally, if you withdraw your consent to receive Electronic Communications, and Detangled Hair is required to send you paper copies of communications, Detangled Hair may cancel your access to the Services.

In order for Detangled Hair to send you paper copies, you must have a current mailing address on file in your Detangled Hair account. Detangled Hair reserves the right to charge you reasonable fees to cover the costs of sending you paper copies of Electronic Communications.

  1. Updating Your Contact Information

To ensure that you receive Electronic Communications, you should make sure that the contact information in your Detangled Hair account is accurate. Detangled Hair is not responsible for your failure to receive Electronic Communications if you failed to update your contact information

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